At
HCL, we owe our success to the efforts
of our people. Being a people-centric
organization, it makes imperative
for us to develop practices that
help facilitate the culture of growth
and development here. That's why
our HR policy is built around EDGE
(Employee Development Growth and
Empowerment). EDGE is a program
aimed towards making Comnet a "Learning
Organization", an organization
where growth is measured not just
by profits but also as the synergetic
growth of each one of its 1300 employees.
The concept of
the learning organization has been
developed with a 3-prong objective
in mind, of creating value, retaining
value and delivering value for the
internal customer, the external
customer and the organization as
a whole.
The Learning Organization,
which Comnet has created, extends beyond
our full-fledged training cell or our extensive
knowledge management system. That’s
why we have designed Catalyst Programs and
to ensure the success of these programs,
they are provided with an Enabling Environment.
Key Account Management Workshops
(KAM) are conducted at regular intervals
involving sales & marketing teams. The
KAM training explores new approaches in
developing and leading accounts and in customer
sensitivity.
Assessment Centers have been designed
to ensure high professional skill levels
and to inculcate the desired behavior of
employees. The assessment centers are carried
out at all levels and functions within the
organization. This also greatly helps us
to align the employee’s development
objectives to the organization.
An exhaustive training model to create
global engineers where the fresh ‘out
of college’ engineer or an experienced
sales executive follows a structured path
going up the certification levels. Computer
Based Trainings (CBTs) are easily accessible
to all employees so that they can train
themselves at their own pace and convenience.
Instant reward scheme, which
reward not just results but also the effort,
which goes behind it.
360° appraisals:
HCL has successfully carried out
360° appraisals to help facilitate personal
and organizational growth.
Mapped Career path:
At HCL, the belief that career is a path
and not a destination is the philosophy
behind chalking out the career path for
each of our fellow employees. Be it a lateral
move, or vertical growth, all decisions
are taken keeping in mind the interest of
the individual.
Awards: Performers
in HCL get the annual awards for their contribution
to Comnet's growth. Award types include
Value Creators, Benchmark, Eureka and Pinnacle
Awards.
Induction: An
extensive one-month induction program is
conducted to bring any new recruit up to
pace with the culture, work ethics and tech
environment of the organization.
Gap analysis:
To fill in the gaps between ‘what
is expected from the employee’ and
‘what he/she gives in return’,
line managers conduct this program at frequent
intervals to reduce the gaps identified
within a specified time frame.
Open house:
Conducted at the initiative of any employee
in the organization, this forum could be
organization wide, department specific or
even team specific.
Celebrations: Marriages,
birthdays or any such occasions are celebrated
with much fanfare to live up to the culture
of fun and excitement that we propagate
in HCL. Games, spoofs, and movies during
the weekend provide a chance for everyone
to get together to participate in fun filled
activities and unwind.
Newsletters: There
are a number of newsletters and e-zines
which come out regularly - featuring articles
contributed by employees, write-ups on industry
trends, training schedules or interviews
by industry bigwigs.
Intranet: To
satisfy the high need of information of
employees, each one has access to the intranet,
which is updated regularly and has information
on just about anything Comnet is into. New
accounts, technologies, business models,
revenues, future plans and bulletin boards
– some of the heads under which the
information is updated daily.
Chat: With
a large number of employees at client site
and overseas, it’s imperative that
they keep in touch with each other or their
respective teams - the chat lines help facilitate
this.
In spite
of being a technology company where communication
through intranet and Internet happens
on a regular basis, we encourage the "personal
touch", the pat on the back, the
note on the table etc. Also keeping in
line with our principle of ‘early
empowerment for employees’, each
employee is encouraged to enrich his role
or way of functioning, by not blindly
following set norms but finding ways to
improve them through innovation and by
taking initiative.
