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Consultant
Job Description
Consultant
Job Summary
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Location: Noida
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Project role: Consultant
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Qualification: B-Tech
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Experience: 4.5-8 Years
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Skills: Firewall
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No. of positions: 1
Job description:
Firewall - Checkpoint VSX, MDS,MLM, Cisco ASA, Cisco AnyConnect
IPS/IDS - Checkpoint
Other Tools - Algosec, Helix,Logic Monitor
Configuration, troubleshooting of HA & Backup, Restore, Upgrade of security devices.
Configuration and troubleshoot of IPSEC VPN
Layer 2-Security IP ACL, MAC ACL,VLAN ACL, Port Security, Mitigate VLAN attack, Private VLAN, Private VLAN Edge, DHCP Snooping, ARP inspection, 802.1x
Layer 3-Security NAT/PAT, Authentication Proxy and Port mapping, Device Hardening (TELNET,SSH,NTP,ICMP), DDOS attacks, TCP intercept, Anti-Spoofing and Policing Traffic & Priority implementation & troubleshooting.
AAA, SNMP and Syslog Server Configuration & Troubleshooting on Security devices.
- To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
- To provide support for on call escalations orL3 level support and doing incident and problem management
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
- To adhere to quality standards, regulatory requirements and company policies
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
- To participate or contribute on EN business in creation of proposals to drive Service improvement plans.