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Senior administrator
Job Description
Senior administrator
Job Summary
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Location: Washington
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Project role: Senior administrator
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Qualification: B-Tech
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Experience: 4.5-8 Years
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Skills: Converged Infra
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No. of positions: 1
Job description:
Required Skills:
This position will require candidates to have the following baseline skillset:
High level of familiarity and experience operating in a data center environment, with an ability to act independently and without constant manager supervision.
Participation in defining and upgrading data center standards and processes.
Thorough understanding of rack and power management.
Experience with installation and cabling of servers, networking, and storage equipment.
Experience with configuration of servers, network, and storage devices.
Working administrative knowledge of different platforms and operating systems, including Windows Servers, Linux, and Apple/IOS.
Proficiency in working with automation software and related scripts.
Ability to triage, debug, and repair/replace failed componentry.
Experience with ticketing systems, DCIM tools, spreadsheets, wiremaps, monitoring systems, access/physical security systems.
Excellent written and oral skills.
High level of integrity and self-motivation.
Highly Desirable Skills:
Knowledge of and experience with:
People, program, and project management.
Dell servers, Cisco networking, and EMC storage and backup equipment.
VMware virtualization, such as VMware vSphere, vCenter, vCD, ESXi, NSX, vSAN.
Omnissa/End-User-Computing solutions such as Horizon VDI and Workspace ONE.
Physical and virtual data center architectures, dependencies, and resilient design - server architecture, storage SAN/NAS, networking, monitoring, and management.
DDI = DHC/DHCP/IPAM on Infoblox or equivalent.
Nlyte NAO & NEO (DCIM Tools) and JIRA Service Desk (Ticketing)
Microsoft O365 tools, especially Excel spreadsheeting skills.
Clouds: AWS, Azure, Google, Oracle
Containerization: Kubernetes
Automation frameworks: Ansible, Jenkins, SaltStack
Relevant storage and network protocols: e.g., FC, iSCSI, NFSv3/v4, L2, L3, BGP, OSPF, VLAN, FabricPath, EVPN, VXLAN, etc.
- To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders
- To ensure positive customer feedback and satisfaction thorugh active participation in customer meetings to understand any issues faced
- To validate Change Order Implementation Plan and Human Error Compliance and participate in Capacity planning
- To perform value addition activities (such as mentoring administratorsorteam members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as and when required.
- To ensure on-time resolution and quality compliance of escalated ticketsorincident as per the agreed SLA
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcl.com for investigation.