HCL Comnet Ltd.
Our Pedigree | What We Do
 
 


“I want increased infrastructure availability, utilization and performance at reduced cost.”

This statement reflects the elementary requirement of CIOs today. It’s no longer enough to have a ‘best of technology’ network. After all, what use is a ‘technologically best’ network if it fails to provide an effective ROI in the long run? What you require instead is an intelligent network that equips you with information about your IT infrastructure and enables you squeeze every drop of performance it can deliver, ensuring a high ROI and higher efficiency rates. Intelligent networking also entails investing astutely in technology and products so that they have a multiplier effect on your existing setup. This is where HCL Comnet brings a differentiator with its trademark Innovation VAP model.




Through ‘continuous innovations’, based on its innovative VAP model HCL Comnet empowers its customer to attain “Business Leadership”. Innovative VAP model is unique as it leverages Comnet’s core strength of ‘continuous innovations’ to satiate the rapid & dynamic technology life cycles, offering maximum investment protection and strategic advantages to its customers.

Innovative VAP Model is built over Comnet’s 10 years experience of Customer Requirements. It revolves around Accountability ’The Business Requirement’, Productivity ‘The Business Advantage’ and Visibility ‘The Business Edge’.

 

Accountability is the basic requirement for business continuity. It offers a predictable and reliable infrastructure guarded by a transparent monitoring system for fool proofing service level agreements. HCL Comnet delivers its accountability assurance perched on globally accepted processes (ITIL) and in-house turnkey Automated process adherence tools (Net Console, Smart Helpdesk).

Comnet’s 10 years of expertise, wealth of knowledge repositories, combined with the best of the breed processes, tools and exceptional field force provides its customer’s with the industry best project rollout cycles.

 
Productivity helps organizations to gain enhanced ROI and garner The Business Advantage. Through a combination of state of the art Infrastructure, highly qualified support staff, countrywide reach and proactive customer support, Comnet ensures protection and enhancement of the customer IT infrastructure.

The highlights of Comnet’s efforts in enhancing its efficacy include its Network Operation Center (NOC), the only Cisco Eco-System Partner NOC in Asia-Pacific. Located at Noida, this facility is ISO 9002 and BS7799 (Security Standard) certified and adheres to the ITIL processes. A Disaster Recovery NOC in Chennai complements the Noida NOC for servicing both our global and Indian customers.

"My first concern is Cost!
We have to make sure that the technologies we invest in have a high ROI"
G.M.Shenoy
VP, NSE.IT
Comnet’s extended service help desk is reachable by phone, fax, Internet or a toll free number helping its customer to get quick access to the large knowledge databases and to expedite the required level of assistance.
 
Pro-active management aided by visibility to one’s network Infrastructure can help organization to chisel out a definite ‘Business Edge’ over its competitors. Visibility will enable organizations to understand its IT Infrastructure and its business implication, to Real-Time Comprehension of the functionalities, vulnerabilities and strengths and to Appreciate the health of the Infrastructure through Network Intelligence.

HCL Comnet has led the visibility wave with innovative and best of the breed tools like SmartManageAT, Mydashboard, Space works and Netconsole, which help the customer to pro-actively monitor and manage their network.

"The more visibility, the more the confidence will be created in the partnership! Today customers demand on-line access to see what’s happening in their infrastructure real-time. And with collaborative
co-sourcing becoming popular, this new relationship structure will work towards increased visibility. Moreover, this will also create a positive feedback cycle."

Kiran Karnik,
President, Nasscom

 

 
With more than ten years of experience in diverse networking technologies, over 450 customers to endorse our quality services and the unique Innovative VAP model at the core of our business strategy, HCL Comnet has emerged as an undisputed leader in the enterprise managed secured intelligent connectivity. The company offers several products and services to support customer requirements in the areas of:


Connectivity Services

  • Satellite Communication
  • Network Integration Services

Security Services

IT Infrastructure Management Services

Hundreds of our customers have trusted us with their networks from the drawing board stage itself giving us ample experience and expertise to provide services from consultancy, design to implementation and management across all service lines.
 
A 100% subsidiary of HCL Technologies, HCL Comnet is recognized around the world as a leader in networking and infrastructure management services. For more than 10 years now we have led from the front and created a leadership positioning for ourselves steamed by our relentless focus on innovation, process and customer focus. Today we provide the Advantage of 10 - knowledge and experience gained over 10 years - to help our customers build and manage their IT infrastructure efficiently by adopting industry best practices.

By partnering with HCL Comnet, you can leverage our process, expertise and people to provide the best customer experience.

 
Our Vision...

To be the most preferred and significant global IT and Networking services provider in our chosen markets.

Our Core Value ...


To uphold the dignity of the individual.

To honor all commitments.

Commitment to quality, innovation and growth in every endeavor.

To be responsible corporate citizens

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innovation
ITIL
BS7799
ISO 9001:2000
“I place this on record that whatever we had asked has been given to us by HCL Comnet."-

Chandera Shekhar, CIO, NCDEX
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